If you are not 100% satisfied with your purchase you can return your products for a full refund or make an exchange, provided we get them back within 14 days and in perfect original sale-able condition in the original packaging and with all tags attached.
To return or exchange your order, please fill out the following form:
Return & Exchange form
Once the return/exchange form is completed, you will receive an e-mail with further instructions.
Stockholm Surfboard Club do not offer free returns, the return cost will be deducted from the refund. Returns of faulty items or items that are priced incorrectly will be returned free of charge.
Refunds online will be made to you as soon as possible via the original payment method and in any event within 14 days of our receipt of returned items.
It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced on the website. If the product's correct price at your order date is higher than the price stated, we will contact you and offer you the option to either confirm your order at the correct price or cancel your order. If the correct price at your order date is lower than the price stated, we will refund you the difference.
For reasons of hygiene we do not accept the return of swimwear, unless the protective stripe is still in place.
If you are a customer in the UK, EU or in Norway, Liechtenstein or Iceland, you have a statutory right to cancel any order you place with us within 14 days of receiving your order.