If you are not 100% satisfied with your purchase you can return your products for a full refund, provided we get them back within 14 days and in perfect original sale-able condition in the original packaging and with all tags attached.

To return your order you must register your return by emailing info@stockholmsurfboardclub.com and receive your return label. For orders placed outside of the EU the return label is included in the package. Please mark subject with “Return Order [Your Order Number]”. Return the products to our returns address:

Stockholm Surfboard Club - RETURNS
Uddvägen 11
13154 Nacka

Sweden,

You are responsible for any return shipping charges with the exception of returns of faulty items or items that are priced incorrectly. For your protection, please be sure to return your products via recorded or registered post.

Refunds online will be made to you as soon as possible via the original payment method and in any event within 14 days of our receipt of returned items

Due to the limited availability of our products, we cannot hold stock for exchanges. If you are not 100% satisfied with your purchase then you may use our returns policy in accordance with paragraph 6 above. If you wish to purchase another item, then you must submit a new order online, although please note that certain items may no longer be available due to the limited production runs of our products.

It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced on the website. If the product's correct price at your order date is higher than the price stated, we will contact you and offer you the option to either confirm your order at the correct price or cancel your order. If the correct price at your order date is lower than the price stated, we will refund you the difference.

For reasons of hygiene we do not accept the return of swimwear, unless the protective stripe is still in place.

If you are a customer in the UK, EU or in Norway, Liechtenstein or Iceland, you have a statutory right to cancel any order you place with us within 14 days of receiving your order as set out in this paragraph 7. This is an additional and separate right to our returns policy. You may choose either method to return orders.